Get in Touch
Have questions about our systematic trading platform? Need support with smart money signals? We're here to help you succeed in crypto trading.
How Can We Help?
Choose the best way to reach us based on your needs
Email Support
Get help with your account, technical issues, or general inquiries
Contact:
support@thalescapital.de
Response Time:
Within 24 hours
Telegram Support
Real-time chat support
Contact:
@thalescapital
Response Time:
Usually within minutes
Direct Contact
Reach out to Alexander Stahl directly for partnerships or collaborations
Contact:
Alexander Stahl
Response Time:
Within 48 hours
Meet the Founder
Alexander Stahl, Founder & CEO of Thales Capital
Alexander Stahl
Founder & CEO
Alexander is a systematic trading expert specializing in behavioral finance, quantitative analysis, and explainable AI for crypto markets. He founded Thales Capital to eliminate emotional bias in trading through systematic approaches and institutional-grade tools.
Systematic Trading Expert
Specialized in behavioral finance, quantitative analysis, and explainable AI for crypto markets
Founder & CEO
Leading Thales Capital's mission to eliminate emotional bias in trading through systematic approaches
Innovation Focus
Pioneering explainable AI and multi-layered pattern recognition in crypto trading
Frequently Asked Questions
Quick answers to common questions
How quickly will I receive a response?
Email support typically responds within 24 hours, while Telegram support usually responds within minutes during business hours.
What type of support do you provide?
We provide technical support for our platform, trading education, account assistance, and general inquiries about our services.
Can I schedule a consultation?
Yes! For detailed consultations about trading strategies or partnerships, please contact Alexander directly via email.
Do you offer support in languages other than English?
Yes, we provide support in both English and German. Please specify your preferred language in your message.